Claims management service

At PMA for Project Management and Arbitration, we provide comprehensive claims management services to protect our clients' interests and minimize potential disputes. We work on identifying, evaluating, and managing claims to ensure fair and efficient settlements, thereby preserving the contractual relationship between parties and contributing to the success of projects. Our services include:

• Claim Identification:

•    Contract Review: We conduct a thorough review of contracts to identify all terms and conditions that could lead to potential claims.
•  Identifying Potential Causes: We analyze the project to determine causes that may lead to claims, such as delays, scope changes, and quality discrepancies.

• Claim Evaluation:

• Evidence Collection: We gather supporting evidence and documentation for each claim, including daily records, progress reports, and correspondence.
• Claim Analysis: We carefully analyze claims to determine their validity and impact on the project.
• Cost Estimation: We calculate the costs associated with each claim, including direct and indirect costs, and their impact on the project schedule.

• Claim Management: 

•    Document Preparation: We prepare the necessary documents for filing claims, including official letters and detailed reports.
•    Negotiation and Settlement: We negotiate with the relevant parties to reach fair and equitable settlements, aiming to reduce disputes and maintain good working relationships.
•    Follow-up and Documentation: We track all submitted claims and document the process to ensure a complete and accurate record of all claims and settlements.

•Training and Awareness:

•    Workshops and Training: We offer workshops and training programs for teams to familiarize them with best practices in claims management and how to handle them effectively.
•    Policy and Procedure Development: We assist our clients in developing internal policies and procedures for efficient claims management.